Afternoon everybody,
So, had a patient come in today with two sets of glasses from Warby Parker. She explained to me that she was having some severe eyestrain from her new glasses and was obviously concerned. She's a career office worker and cannot even make it two hours in these glasses without a migraine. So I went to work.
Her Rx as written,
OD +.25 -2.75x 180
OS +.50 -1.25x 065
The glasses received,
OD +.25 -2.75 x 002
OS +.50 -1.25 x 068
Not bad, they were paying attention there. But this is where the correct ends. The patient opted to take her pd with the credit card to the face method and received a PD of 59, the glasses however are at 64. I marked them with the lensometer and found the OS's center to be 2mm higher than OD. There are numerous other defects I found but mostly unimportant at the time (stress marks in the lens, wavy AR coating).
So, after a gentle discussion of the perils of online sellers she agrees to get new lenses made for her frames. I find out that a bout of Bells Polsey as a child left her right side underdeveloped and as such I find her Pd to actually be OD 26.5/ OS 29.5 (OU 56). To be brunt she was pretty embarrassed over the incident. I do believe I've caught another lifetime customer here. ^_^
My afternoon chuckle.
So, had a patient come in today with two sets of glasses from Warby Parker. She explained to me that she was having some severe eyestrain from her new glasses and was obviously concerned. She's a career office worker and cannot even make it two hours in these glasses without a migraine. So I went to work.
Her Rx as written,
OD +.25 -2.75x 180
OS +.50 -1.25x 065
The glasses received,
OD +.25 -2.75 x 002
OS +.50 -1.25 x 068
Not bad, they were paying attention there. But this is where the correct ends. The patient opted to take her pd with the credit card to the face method and received a PD of 59, the glasses however are at 64. I marked them with the lensometer and found the OS's center to be 2mm higher than OD. There are numerous other defects I found but mostly unimportant at the time (stress marks in the lens, wavy AR coating).
So, after a gentle discussion of the perils of online sellers she agrees to get new lenses made for her frames. I find out that a bout of Bells Polsey as a child left her right side underdeveloped and as such I find her Pd to actually be OD 26.5/ OS 29.5 (OU 56). To be brunt she was pretty embarrassed over the incident. I do believe I've caught another lifetime customer here. ^_^
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