57 year old woman R +0.50 +1.75 @ 20 L +1.00 +1.50 @170 Been wearing Varilux CR-39 for the best part of 20 years. Switches dispensers and receives a pair of Kodak Unique progressives in 1.74, no AR coat.
B&M dispenser (or should I say optical boutique salesperson?) cannot understand why the patient sees rainbows around everything. Asks patient if the lenses had polished edges (no).
Oh, and it took 5 weeks to get them!
(And the price she paid! Oy vey.)
Full disclosure: patient is my sister living in Central Missouri.
This is a classic reason why some ordinary folks switch to on-liners. I priced this job out, the frame would have been ok, that was fairly priced, but the onliners (and I checked several) were all in the 2.5 franklin zone, where at this boutique, she was charged 5.5 franklins.
There was no discussion with patient as to why the material change was made, nor any discussion about the pluses and minuses of the new material. Her script has been stable for the better part of 8 years, this was a new pair because the old ones were getting just a bit beat up after 4 years.
There has to be an understanding that at least in part, the brick and mortar dispensing businesses are at least partially responsible for pushing folks towards internet purchasing.
My sister did have the good grace to be embarrassed when calling me for help to figure out what is wrong with the lenses and apologized profusely for not checking with me prior to making the purchase. She's going in on Tuesday (they live 60+ miles from the nearest dispenser) for a full refund.
Riddle me this:
B&M dispenser (or should I say optical boutique salesperson?) cannot understand why the patient sees rainbows around everything. Asks patient if the lenses had polished edges (no).
Oh, and it took 5 weeks to get them!
(And the price she paid! Oy vey.)
Full disclosure: patient is my sister living in Central Missouri.
This is a classic reason why some ordinary folks switch to on-liners. I priced this job out, the frame would have been ok, that was fairly priced, but the onliners (and I checked several) were all in the 2.5 franklin zone, where at this boutique, she was charged 5.5 franklins.
There was no discussion with patient as to why the material change was made, nor any discussion about the pluses and minuses of the new material. Her script has been stable for the better part of 8 years, this was a new pair because the old ones were getting just a bit beat up after 4 years.
There has to be an understanding that at least in part, the brick and mortar dispensing businesses are at least partially responsible for pushing folks towards internet purchasing.
My sister did have the good grace to be embarrassed when calling me for help to figure out what is wrong with the lenses and apologized profusely for not checking with me prior to making the purchase. She's going in on Tuesday (they live 60+ miles from the nearest dispenser) for a full refund.
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